Customer relationship management (CRM) is an approach to managing a company’s interaction with current and future customers.
Customer relationship management (CRM) is a system for managing a company’s interactions with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.
- Impress your customers with targeted consulting to give them the right advice.
- Quick reaction times with customer calls.
- Effective management of turnover, costs and limited resources.
Centrally stored data makes company processes more effective. Addresses, tasks, projects and appointments are all at your finger tips. You can update the data at any time and all users can see it.
Every customer is of value to a company. A professional CRM system helps you segment your customers into different groups and then target these groups effectively. This helps you to make realistic quotes that convince your customer.
We can tailor individual solutions that exactly match your requirements through third-party interfaces in CAS. Likewise, integration with ERP systems, mobile devices or with project management software are easy to realize. All kinds of applications can be easily integrated under one interface.